Whether you have a question about our products, feedback on our services, or require specific assistance from The Macallan, we want to make it as easy as possible to get the information and support you are looking for. 

Our team are available to support you by telephone +44 (0)1340 318 000. Our lines are open Monday-Friday, 08:00 to 18:00 UK time and Saturday – Sunday, 09:00 to 15:00 UK time.  

Alternatively, please speak to The Macallan Digital Assistant, or one of our dedicated advisors, by clicking the icon at the bottom right corner of the page. You can also complete the enquiry form below or email [email protected]. 

We are currently able to receive online enquiries in English, Chinese, Spanish, German, French, Portuguese, Italian, Dutch, Danish, Vietnamese and Japanese.